Accessibility
Accessibility of this service
This statement describes how the CSOA information management system is built to be usable, and how to tell us when it is not.
What we commit to
- Every page works at 320 pixels wide and at 200% browser zoom without horizontal scrolling of the page itself. Wide data tables scroll inside their own region.
- Every interactive control is reachable and operable by keyboard, and shows a visible focus indicator.
- Colour is never the only way a status is communicated: each status carries a text label as well as a colour.
- Forms name their errors in a summary at the top of the page, link each error to its field, and describe what to do next.
- The service works without JavaScript. Theme preference and the compact navigation menu are the only features that need it.
- Text and interface colours are checked against WCAG 2.1 AA contrast ratios in both the light and dark themes.
Reporting a problem
If any part of this service prevents you from completing a task, write to admin@csoa.gov.bt with the page address and a description of what happened. Accessibility defects are treated as service defects, not enhancements.
Assistive technology
The service is tested with keyboard-only navigation and with the screen readers built into current versions of Windows and macOS. If you use a different assistive technology and something does not work, tell us which one so the defect can be reproduced.