How to
Tutorials
Short videos, each under a minute, that show how to use this site step by step. They have no voice: the steps are written on screen and listed beside each video.
Certificates
Registered CSOs
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Length 0:36 How to find a CSO in the directory Search the public register of civil society organisations from the CSOA website and open an organisation's page: registration, certificate dates, performance, annual report, board and contact details. Watch · 6 steps
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Length 0:35 How to read the accountability ranking See how registered CSOs score on the Bhutan Civil Society Accountability Standards, year by year, and open any organisation in the ranking. Watch · 6 steps
News and documents
Contact the Authority
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Length 0:54 How to write to the Authority Find the right way to contact the Authority, and send a question, complaint or suggestion through the website's feedback form, with or without your name. Watch · 7 steps
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Length 0:52 How to share a grievance Send the Authority's grievance form from the website, with your name or anonymously, and keep the reference it gives you. Watch · 7 steps
Getting started
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Length 0:57 How to register a new CSO Sign up on the CSOA website as the CSO administrator of a new organisation, choose your password from the email link, and open your workspace with its registration checklist. Watch · 8 steps
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Length 0:56 How to sign in, or reset a forgotten password Sign in to the CSO workspace, sign out again, and get a new password link from the sign-in page if you have forgotten your password. Watch · 8 steps
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Length 0:38 How to use the tutorials Find a tutorial on the CSOA website, jump straight to the step you need, and find the tutorials for signed-in CSOs. Watch · 6 steps

