Objectives

OBJECTIVES: - Provide a platform for supervising and coordinating the activities of the members - Mediate and arbitrate, to resolve any dispute involving consumers, customers and amongst members - Promote, encourage and assist in the further development of tourism sector, promote good and friendly relations among the Travel and Tour operators and the member hoteliers - Promote and set a standard for the different classes of hotels as given in the classification of hotels by the Tourism Council of Bhutan - Act as a medium on behalf of the member hoteliers and liaison with the various Government departments regarding issues which look into the interest of all hoteliers of Bhutan - Create a communication program on the awareness of the particular significance of the hotel industry in contributing to the general economic development and employment - Synergise with all segments of the hotel industry and apex bodies of the tourism sector in Bhutan and overseas and work for the creation of common platform - Develop a strong and a lasting bond of friendship and good will between all members of HRAB - Render assistance and to provide common services to the members - Coordinate efforts and procure cooperation of all members in resolving issues related to the hotel industry and the problems in functioning of the hotels - Undertake and maintain close coordination with the government bodies, the regulatory authorities, the BCCI, the ABTO for the smooth functioning of the hotels and furthering interests of the hotels - Project a good image of the member hotels as also to develop good public relations - Act as a catalyst for hotel industry action in regard to quality, productivity and human resource development - Organize meetings, workshops, research studies in the interest of the Hotel Industry - Assist, advise and guide as far as possible, all members on all their needs, difficulties and problems of growth, development and working - Generally to do all and any other thing that may be necessary or relevant for the realization of the the objectives and purposes of the Association directly or indirectly

Registration

Registration number
CSOA/MBO-11
Organisation type
Mutual Benefit Organisation
Registered on
10 November 2014
Certificate valid from
10 November 2025
Certificate valid to
10 November 2026
Membership
Membership based

Performance

Score out of 100
Published performance scores over the years
YearScore out of 100
FY 2022-2322
FY 2023-2466
FY 2024-2540
FY 2025-2656
Published performance scoresMost recent year first. See the full ranking on the accountability page.
Year Score Rank Annual report
FY 2025-26 56 46 —
FY 2024-25 40 38 —
FY 2023-24 66 37 —
FY 2022-23 22 35 —

See the FY 2025-26 ranking

Board of directors

No board information published

This organisation has not published board of director information.

Contact

Location
Thimphu
Phone
+975 02336262

Thematic group

Socio-economic Development & Livelihood

Information on this page comes from the record approved and published by the Authority. To report an inaccuracy, contact CSOA.